GOVERNMENT INVESTIGATIONS & LITIGATION

Healthcare Fraud Attorneys & Former Federal Prosecutors

Accused of Healthcare Fraud? Get Expert Help Now.

Healthcare fraud investigations often have devastating consequences if not handled properly, including substantial fines, exclusion from federal healthcare programs, and even lengthy prison sentences. Act Immediately to Protect Your Rights and Reputation from Unfounded Charges.

Our firm's founding partner, Anthony Mahajan, served as a federal prosecutor for nearly 10 years for the Department of Justice. We understand the government's playbook in healthcare fraud cases because our lawyers have decades of experiences as former, highly decorated federal and state prosecutors.

We specialize in neutralizing healthcare fraud investigations before they become threats. Do Not Wait Until the Deck is Stacked Against You. At the first sign of a government investigation, put our aggressive healthcare fraud defense lawyers in your corner. We will fight to prove your innocence and clear your name. Call Now.

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500+

HEALTHCARE FRAUD CASES handled
Past Experience
HEALTHCARE FRAUD specialists

Healthcare Fraud Defense Lawyers

Our healthcare fraud defense team has helped clients avoid federal and state criminal charges, maintain their professional licenses, achieve civil and administrative settlements for large discounts on the dollar value of the claims at issue, and win outright dismissals of unfounded criminal charges pre-trial.

When your reputation, livelihood, or freedom is threatened, our team of experienced healthcare fraud defense attorneys is your strongest advocate. We have litigated hundreds of healthcare fraud and criminal cases in courtrooms across the country, and successfully settled many more before charges were brought.

1200+

Clients served

2500+

matters handled

24/7

availability

100%

flexible rates
Our PBM audit defense team has helped clients avoid millions of dollars in recoupments, remain in-network, win reinstatement, and defend themselves against abusive PBM tactics.

When your license or livelihood is threatened, our team of pharmacy PBM audit attorneys is your fiercest ally.

1500+

Clients served

5000+

matters handled

24/7

availability

100%

flexible rates
"Anthony is the definition of a 'plug and play' athlete. Put him the game and he will change it."
- Former Acting U.S. Attorney, E.D.N.Y
HEALTHCARE FRAUD CASE STUDIES
PBM Case
Studies

Recent Healthcare Fraud Defense Victories

Learn about providers who were targeted for criminal healthcare fraud charges by government prosecutors; with our assistance, they fought back and won.
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Healthcare Defense Win 1

Criminal Prosecution Dismissed

  • Provider was criminally charged in a 14-count indictment
  • Charges included healthcare fraud and controlled substance violations
  • Provider faced jail time of more than 15 years if convicted at trial
  • After HLA was retained, all charges were dismissed

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Healthcare Defense Win 2

Criminal Prosecution Declined

  • Provider was threatened with criminal prosecution by federal prosecutors
  • Charges included healthcare fraud based on false prior authorization
  • Provider faced jail time of more than 10 years if charged
  • After HLA was retained, all charges were dropped
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Healthcare Defense Win 3

Criminal Prosecution Declined

  • Provider was threatened with criminal prosecution by state prosecutors
  • Charges included healthcare fraud based on false billing
  • Provider faced jail time of up to 20 years if charged, and deportation from USA
  • After HLA was retained, all charges were dropped and provider obtained citizenship

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Awards & Recognition
Our process

Healthcare Fraud Defense Strategy

01

Initial Case Assessment

We use a free consultation to understand the specifics of your case, gather relevant documents, and identify potential defenses and strategies.
02

Comprehensive Investigation

Our team conducts a thorough investigation to construct a compelling factual narrative that counters the government's allegations and exposes any misconduct or overreach.
03

Legal Analysis and Defense

Our meticulous preparation means that no stone is left unturned when applicable law and facts are assembled to form a strategic roadmap of the strengths and weaknesses of the case.
04

Negotiation and Resolution

We use our knowledge of the government's internal processes to obtain favorable settlements, win dismissals, or mount a vigorous defense at trial when necessary.
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FAQ

Frequently Asked Questions

What should I do if accused of healthcare fraud?

If you’ve been accused of healthcare fraud by CMS or federal agents, taking immediate and decisive action is crucial, so we recommend contacting an experienced health care fraud attorney to represent you. Here are some basic guidelines to help you navigate this challenging situation.

Contact an Experienced Health Care Fraud Attorney: The first and most critical step is to consult with an experienced attorney who specializes in healthcare fraud defense. Hiring the best health care fraud attorney available can make a significant difference in the outcome of your case.

Evaluate Your Options: Federal criminal charges might seem daunting, but it’s important to know that not all healthcare fraud cases go to trial. Many are resolved during the investigative stage. An experienced healthcare fraud attorney will assess your case and determine the best course of action, including a strategy to resolve the matter without charges being filed.

Act Quickly to Mitigate Risks: Speed is essential when dealing with federal investigators or health care fraud auditors. The quicker you act, the better your chances are of avoiding prosecution for health care fraud.

Leverage Legal Expertise to Avoid Prosecution: A skilled healthcare defense attorney has the knowledge and experience to handle healthcare fraud and other investigations effectively. They can often prevent cases from escalating to prosecution by intervening early and negotiating with investigators.

By taking these steps, you maximize your chances of resolving the issue favorably and mitigating federal healthcare fraud penalties.

What types of healthcare cases are the most common?

Healthcare fraud involves a complex web of factors that vary based on whether a matter is civil or criminal. For federal criminal cases, the fundamental elements are contained in 18 U.S.C. 1347, which can apply to:

  • Unauthorized Billing: Unauthorized billing involves charging for services, treatments, or equipment that were not provided, were unnecessary, or were not authorized by the patient. This can include billing for phantom patients, duplicate billing, or unbundling services to increase payments.
  • Upcoding: Upcoding occurs when healthcare providers use billing codes that reflect more expensive services or procedures than those actually performed. This practice aims to increase reimbursement rates from insurance companies or government healthcare programs.
  • Kickbacks and Bribes: Healthcare fraud can include kickbacks and bribes, where providers receive payments or other incentives in exchange for patient referrals, prescribing certain medications, or using specific medical devices.
  • Unnecessary Services: Performing and billing for unnecessary medical services, procedures, or tests that are not medically justified constitutes healthcare fraud.
  • Identity Theft: Identity theft in healthcare fraud involves using another person’s personal information, such as their insurance details or Social Security number, to obtain medical services or file false claims.
  • False Cost Reports: Submitting false cost reports or financial statements to government programs like Medicare and Medicaid to inflate reimbursements is another form of healthcare fraud. This involves manipulating the reported costs of services, equipment, or facilities to receive higher payments.
  • Prescription Fraud: Prescription fraud includes practices such as forging prescriptions, submitting false prior authorizations, or billing for prescriptions that were never dispensed.
  • Patient Brokering: Patient brokering involves illegally recruiting patients for specific healthcare providers or facilities in exchange for compensation.
  • False Enrollment Claims: Submitting false enrollment claims to enroll in health insurance plans or government healthcare programs under false pretenses is a form of healthcare fraud, including with respect to credentialing applications.

Understanding these elements is crucial for detecting, preventing, and prosecuting healthcare fraud, ensuring that resources are used appropriately and that patients receive the care they need.

What is federal conspiracy (18 U.S.C. 1349) in healthcare fraud?

Federal conspiracy in healthcare fraud, outlined under 18 U.S.C. 1349, involves collaboration between multiple individuals to execute a fraudulent scheme against the healthcare system. Essentially, it’s when two or more parties agree to commit activities that perpetuate fraud, such as submitting false claims or kickbacks for referrals.

In practical terms, if a health marketer offers unlawful incentives to a doctor to refer patients to a specific pharmacy, and this pharmacy then bills for those referrals, all parties could be charged with conspiracy. The marketer is implicated for offering bribes, the doctor for accepting them, and the pharmacy for generating profits from these illegal referrals.

For defendants facing such charges, it's vital to have skilled legal representation. Firms like Health Law Alliance specialize in dismantling these complex charges. They leverage their expertise to defend clients effectively, offering a viable path to contesting and mitigating conspiracy allegations.

What penalties can result from healthcare fraud allegations?

Healthcare fraud allegations can lead to a variety of severe penalties. The type of fraud and the number of violations determine the specific consequences, but the implications can be both business-threatening and life-altering. Here’s what to expect if you come under scrutiny for healthcare fraud:

  • Recoupments: If accusations involve overbilling Medicare, Medicaid, Tricare, or the DOL, providers and businesses must repay all overbilled amounts and may undergo pre-payment review in the future.
  • Program Exclusion: Both civil and criminal healthcare fraud violations can result in exclusion from participating in Medicare, Medicaid, Tricare, and DOL programs.
  • Treble (Triple) Damages: Beyond recoupments, entities typically must pay triple the government's actual losses.
  • Licensing and Registration Issues: Offenses can lead to the loss of credentialing status, network termination, and disciplinary actions.
  • Fines: Both civil and criminal offenses incur hefty fines, often applied on a per-claim basis.
  • Federal Imprisonment: In criminal cases, practitioners and business owners might face years, or even decades, in federal prison.

Understanding these potential penalties highlights the gravity of healthcare fraud allegations and underscores the importance of compliance in healthcare practices.

What are the major types of healthcare fraud and abuse?

Healthcare fraud, waste, and abuse ("FWA") encompass a variety of activities that can result in severe legal consequences for providers, although some types of conduct are more likely to result in charges than others. Here are a few categories of conduct that can result in healthcare fraud investigations or charges:

  • Prohibited Referrals: Referral arrangements that violate the federal Anti-Kickback Statute (AKS) by offering, paying, soliciting, or accepting remuneration in exchange for patient or prescription referrals.

  • Falsification of Records: Altering or fabricating test results, prior authorizations, or patient records to deceive payers and obtain coverage for an item or service.
  • Overbilling Government Programs: Charging Medicare, Medicaid, Tricare, the Department of Labor (DOL), or Veterans Affairs (VA) for medically unnecessary services.
  • Billing and Coding Violations: Engaging in practices like upcoding, unbundling, double-billing, or "phantom" billing to receive higher reimbursements.

This is a non-exclusive list, and any type of conduct that results in the submission of a "false" claim to the government or private payor may form the basis for federal healthcare charges.

Who investigates healthcare fraud?

Healthcare fraud is investigated by a variety of state and federal agencies. Key federal agencies include the U.S. Department of Health and Human Services, Office of Inspector General (HHS OIG), Centers for Medicare and Medicaid Services (CMS), and the U.S. Department of Justice (DOJ). These agencies work diligently to identify fraudulent activities within the healthcare system.

Investigative agencies that perform the legwork necessary for complex healthcare fraud investigations include the Federal Bureau of Investigation (FBI), OIG, Internal Revenue Service (IRS), and Drug Enforcement Administration (DEA).

Beyond federal entities, Medicaid Fraud Control Units (MFCUs) operate at the state level to scrutinize state-specific Medicaid fraud cases. Contractors working with CMS, such as Medicare administrative contractors (MACs), recovery audit contractors (RACs), and uniform program integrity contractors (UPICs), audit healthcare providers extensively. Among other contractors, you may be familiar with Noridian, Safeguard Services, or Qlarant.

Furthermore, private insurance companies and benefit managers employ their own Special Investigative Units (SIUs) to ensure participating providers comply with regulations and prevent fraudulent activities. Many healthcare fraud cases are started by a SIU referral to the government.

What is aggravated identity theft in healthcare fraud?

Understanding Aggravated Identity Theft in Healthcare Fraud

Aggravated identity theft in healthcare fraud refers to the unauthorized use of someone else's personal identifying information—such as their name, Social Security number, or medical records—during the commission of healthcare fraud. This crime has severe implications, as it directly interferes with the integrity and trust essential in the healthcare system.

Recently, the Department of Justice has intensified its focus on this crime by incorporating aggravated identity theft charges into healthcare fraud indictments. Each charge carries a mandatory two-year prison sentence, leaving no room for probation. This stringent penalty underscores the serious nature of the offense and the government's commitment to tackling it.

At Health Law Alliance, our legal team has been proactive in addressing these charges. We have successfully demonstrated in numerous cases that aggravated identity theft does not apply, sparing our clients from unnecessary imprisonment. Our expertise in navigating these complex legal waters highlights the critical need for experienced healthcare fraud defense attorneys.

What is Medicare Part D fraud?

Medicare Part D fraud refers to illegal activities that exploit the prescription drug component of the Medicare program, which was introduced with the Medicare Prescription Drug, Improvement, and Modernization Act of 2003. This type of fraud can manifest in several ways:

  • Duplicate Billing: Submitting multiple claims for the same prescription to receive extra payments.
  • Overcharging: Inflating the cost of prescription drugs to gain higher reimbursements from Medicare.
  • Enrollment Fraud: Enrolling individuals who are not eligible for Medicare Part D, or manipulating enrollment details to receive undue benefits.
  • Red-lining: Discriminating against individuals based on their geographic location to limit their access to Part D benefits.
  • Improper Rebates: Pharmaceutical manufacturers and wholesalers giving or receiving illegal rebates that violate Medicare's pricing rules.

Medicare Part D fraud, waste, and abuse is often investigated by Pharmacy Benefit Managers (PBMs) in the first instance. These PBMs manage prescription drug plans for sponsors, who require them to investigate and audit prescription drug claims. PBMs often refer their audit and FWA investigative findings to the government for further investigation and potential prosecution.

Health Law Alliance

Book a Free Consultation

We hold government investigators accountable and protect your rights throughout the healthcare fraud defense process. Do not wait until your reputation or livelihood is jeopardized. Schedule a free consultation now to discuss your case and explore your options.

Healthcare Fraud Defense STRATEGY

Healthcare Fraud Defense Information

Healthcare Fraud Defense

Government investigations may come in many forms, but criminal matters involving potential jail time, mandatory exclusion, loss of licensure, and reputational harm are the most severe and scary scenarios that anyone can face. Unfortunately, it often is not clear, particularly at the outset, whether an investigation involves criminal violations or what your status might be in the investigation. For example, our clients might be informed that the FBI is interviewing patients, or that their partners have received subpoenas. The uncertainty that results from these types of events is particularly difficult for our clients to manage, and typically involves sleepless nights, loss of appetite, anxiety and potential depression.

Our experienced healthcare defense attorneys understand what clients are going through, and focus on providing them with insight into the government’s investigation and how best to defend it. There are a variety of potential outcomes, many of them involving far less severe ramifications than might be contemplated. Indeed, in healthcare, parallel criminal, civil, and administrative laws provide an opportunity for potential resolution of government investigations under terms that do not involve loss of liberty or livelihood. The range of outcomes that might be available depends on the evidence available to the government, but cases involving patient harm typically receive more focus from a criminal perspective than run-of-the-mill billing irregularities, particularly when the federal government is involved.

That said, there are several notable exceptions. At Health Law Alliance, our healthcare defense attorneys have decades of federal and state prosecutorial experience, and we rely on that background to highlight areas of increased risk. In particular, the below agencies focus on the prosecution of criminal healthcare fraud.

Medicare Fraud Strike Force and Prescription Opioid Strike Force

The Medicare Fraud Strike Force, operated by the U.S. Department of Justice (DOJ) in regions across the country, is particularly adept at prosecuting healthcare fraud criminal matters. Medicare Fraud Strike Force Teams harness data analytics and the combined resources of federal, state, and local law enforcement entities to prevent and combat healthcare fraud, waste, and abuse. More specifically, the Strike Force uses advanced data analysis techniques to identify aberrant billing levels in healthcare fraud “hot spots” – cities with high levels of billing fraud – combined with traditional investigative techniques to target suspicious billing patterns in addition to emerging schemes and fraudulent practices that move from one location to another.

First established in March 2007, prosecutors operate in 16 Strike Forces, including the National Rapid Response Strike Force based in Washington, DC. The Strike Force Model centers on a cross-agency collaborative approach, bringing together the investigative and analytical resources of DOJ’s Fraud Section, the Federal Bureau of Investigation (FBI), the U.S. Department of Health and Human Services Office of the Inspector General (HHS-OIG), the Centers for Medicare & Medicaid Services (CMS), Drug Enforcement Administration (DEA), Defense Criminal Investigative Service (DCIS), Federal Deposit Insurance Corporation Office of the Inspector General (FDIC-OIG), Internal Revenue Service (IRS), Department of Labor-OIG, United States Postal Service – Office of the Inspector General (USPS-OIG), Veterans Administration – Office of the Inspector General (VA-OIG), and other agencies. Strike Force Health Care Fraud and Prescription Opioid teams are located across the country, as depicted by the chart below:

The Medicare Strike Force has filed thousands of criminal actions and indictments and recovered billions of dollars in assets resulting from healthcare fraud. The Strike Force teams bring together the Office of Inspector General (OIG), the Department of Justice (DOJ), Offices of the United States Attorneys (USAOs), the Federal Bureau of Investigation (FBI), local law enforcement, and others. These attorneys and investigators have a proven record of success in analyzing data and investigative intelligence to quickly identify fraud and bring prosecutions. The interagency collaboration also enhances the effectiveness of the Strike Force model. For example, OIG refers credible allegations of fraud to the Centers for Medicare & Medicaid Services (CMS) so that it can suspend payments to the alleged healthcare fraud perpetrators, thereby preventing losses to federal programs. Finally, the Medicare Strike Force does not focus exclusively on healthcare fraud but also prosecutes wire fraud, mail fraud, bank fraud, money laundering offenses, violations of the Anti-Kickback Statute (AKS), false statements offenses, Title 42 offenses, Title 26 offenses, and Title 21 offenses, in the highest intensity regions.

Department of Justice’s Health Care Fraud Unit

The Medicare Strike Force is a specialized department within the DOJ’s Health Care Fraud Unit, based in Washington, D.C., with operations across the country. DOJ’s Health Care Fraud Unit is led by over 80 experienced white-collar prosecutors who focus solely on prosecuting the nation’s most complicated healthcare fraud matters and the illegal prescription, distribution, and diversion of opioids and other controlled substances. The Health Care Fraud Unit’s mission is to protect the public treasury from wide-scale healthcare fraud, protect patients from significant fraudulent schemes that result in patient harm, and to detect, limit, and deter fraud and illegal prescription, distribution, and diversion of controlled substance offenses. The Health Care Fraud Unit endeavors to prosecute defendants who orchestrate schemes that result in the loss of hundreds of millions or billions of dollars, the distribution of tens of millions of opioids or controlled substances, and complex money laundering, tax, and other financial crime offenses.

The Health Care Fraud Unit prides itself on conducting the most trials of any DOJ component, including the U.S. Attorney's Offices. DOJ prosecutors, referred to as “Trial Attorneys,” have participated in the largest and most complex healthcare fraud and opioid distribution trials in the country. Notably, the Health Care Fraud Unit is a leader in using advanced data analytics and algorithmic methods to identify newly emerging healthcare fraud schemes and to target the most egregious fraudsters. The Health Care Fraud Unit’s team of dedicated data analysts works with prosecutors to identify, investigate, and prosecute cases using data analytics. At the Health Law Alliance, our healthcare defense attorneys have extensive experience in the use of data analytics to identify potential fraud, waste, and abuse, having served as the Chief Compliance Officer and Executive Leadership Team member for UnitedHealth Group, with oversight of Optum and UnitedHealthcare, including Special Investigative Units (SIUs) within those platforms.

The Health Care Fraud Unit’s cases are complex and wide-reaching. In particular, the National Rapid Response Strike Force was created in 2020 to investigate and prosecute fraud cases involving major healthcare providers that operate in multiple jurisdictions. The National Rapid Response Strike Force coordinates with the Civil Division’s Fraud Section and Consumer Protection Branch, U.S. Attorneys’ Offices across the country, state Medicaid Fraud Control Units (MFCUs), the FBI, HHS-OIG, and other agency partners to investigate and prosecute multi-jurisdictional and corporate healthcare fraud. The National Rapid Response Strike Force’s recent successes include the conviction of owners of a multi-state network of rural hospitals in a $1 billion billing fraud matter; the $500 million global resolution with Tenet Healthcare Corporation and related individual prosecutions for a hospital kickback scheme; the prosecution of billions of dollars in telemedicine fraud; prosecution of over $1 billion in fraudulent addiction rehabilitation facility fraud as part of the Sober Homes Initiative; and leadership of the Unit’s efforts to prosecute those seeking to criminally exploit the COVID-19 pandemic, including the conviction at trial of the President of a Silicon Valley technology company for healthcare fraud, illegal kickback, and securities fraud related to the announcement of purportedly revolutionary testing for COVID-19 using only a few drops of blood, i.e., Elizabeth Holmes and associates.

In addition, in 2022, the DOJ Criminal Division announced the formation of the New England Prescription Opioid (NEPO) Strike Force, a joint law enforcement effort to investigate and prosecute healthcare fraud schemes in the New England region, and to prosecute individuals involved in the illegal distribution of prescription opioids and other controlled substances. NEPO leverages the success of the October 2018 formation of the Appalachian Regional Prescription Opioid (ARPO) Strike Force, a joint effort between DOJ, FBI, HHS-OIG, DEA, and state and local law enforcement to combat healthcare fraud and the opioid epidemic in locations that have been harmed significantly by addiction. ARPO has partnered with federal and state law enforcement and U.S. Attorneys’ Offices throughout Alabama, Kentucky, Ohio, Virginia, Tennessee, and West Virginia to prosecute medical professionals involved in the illegal prescription and distribution of opioids.

U.S. Attorneys’ Offices Health Care Fraud Units

In addition to DOJ’s Strike Forces and Health Care Fraud Units, all of the U.S. Attorneys’ Offices are staffed by federal prosecutors, referred to as Assistant United States Attorneys (AUSAs), who investigate and prosecute healthcare fraud crimes in their respective jurisdictions. There are 93 U.S. Attorneys’ Offices in the country, and the U.S. Attorney in each district is the chief federal law enforcement officer, reporting to the Attorney General of the United States. The U.S. Attorneys’ Offices are coordinated by the Executive Office for U.S. Attorneys, which oversees the DOJ’s Health Care Fraud and Abuse Act Program, established as part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). To most, HIPAA is better known for privacy and nondiscrimination rules, but the statute also created a number of healthcare offenses and enforcement tools, including the “HIPAA subpoena,” and mandated that the DOJ and HHS-OIG coordinate to support efforts to investigate and prosecute healthcare fraud.

To this end, HIPAA provided a funding source, specifically requiring that amounts equaling recoveries from healthcare fraud investigations be deposited in or transferred to the Federal Hospital Insurance Trust Fund. Recoveries are then appropriated from the Trust Fund to the Health Care Fraud and Abuse Control Account in an amount the Attorney General and HHS Secretary certify annually are necessary to finance healthcare fraud enforcement activities. Appropriations from the Control Account fund attorneys, investigators, and litigation support to combat healthcare fraud. Since 1997, over $57 billion has been collected by the DOJ and HHS. Of that, nearly $40 billion has been returned to the Medicare Trust Funds, an average of approximately $1.5 billion per year, and Medicaid, Tricare, the Veteran’s Administration, among others. In the same period, 13,628 defendants have been convicted of healthcare fraud offenses, an average of 545 every year. These numbers are startling, to be sure.

State Medicaid Fraud Control Units

All states also operate Medicaid Fraud Control Units (MFCUs), typically within the State Attorney General’s Office, to investigate and prosecute Medicaid-related fraud. The Social Security Act (SSA) requires each state to effectively operate an MFCU unless the Secretary of Health and Human Services (HHS) determines that (1) the operation of a Unit would not be cost-effective because minimal Medicaid fraud exists in a particular state; and (2) the state has other adequate safeguards to protect enrollees from abuse or neglect. MFCUs are funded jointly by the federal and state governments. Each Unit receives a federal grant award equivalent to 90 percent of total expenditures for new Units and 75 percent for all other Units.

MFCU cases often begin as referrals from external sources or are generated from data mining. MFCU staff review referrals of possible fraud to determine the potential for criminal prosecution or civil action. If the Unit accepts a referral, the case may result in various outcomes. Criminal prosecutions may result in convictions; civil actions may result in civil settlements. Both criminal prosecutions and civil actions routinely include the assessment of monetary recoveries. The approach of the MFCUs varies state-by-state, with some offices, such as Pennsylvania’s MFCU, that pursue criminal cases exclusively. In other words, the Pennsylvania MFCU will either bring a criminal case or decline the matter completely; that office does not interpret its enabling statutes to permit the resolution of investigations on civil terms. Other state MFCUs, however, investigate and prosecute both criminal and civil cases. The OIG has the authority to exclude convicted individuals and entities from any federally funded healthcare program, such as Medicaid, on the basis of convictions referred from MFCUs. In addition to achieving these outcomes, MFCUs may also make recommendations to their state governments to strengthen program integrity.

PBM AUDIT STRATEGY

PBM Audit Information

The Role of Pharmacy Benefit Managers in Pharmacy Audits

To design an effective PBM audit response strategy, providers must understand the chain of events both prior to the initiation of a PBM audit and afterwards. For example, Special Investigative Units (SIUs) are often the genesis of a pharmacy audit, and the presence or absence of "audit risk factors" is informative on potentially broader exposure beyond the claims under audit. Any decision to resolve an audit should be informed and result in a full and final settlement of all liability, but PBM audit settlements need to be structured carefully to achieve this goal.

PBMs that Conduct the Most Pharmacy Audits


CVS Caremark, OptumRx, and Express Scripts, control at least 80% of the market, making them the three biggest PBMs. Humana also ranks among the largest. In addition, these PBMs regulate access to networks for smaller competitors, such as ESI's partnership with Prime. Plan sponsors, such as United Health, Cigna and Aetna, are vertically integrated with these PBMs, increasing audit risk for pharmacies because network sanctions are more likely to affect a significant aspect of a pharmacy's business across both government and commercial claims.

Common Pharmacy Audit Areas


PBMs and payors use artificial intelligence and data mining across medical and pharmacy claims to identify areas of potential inquiry. Among other areas, these inquiries typically involve high-reimbursing medicines, brand/generic substitution, inventory discrepancies, co-payment collection, prior authorization, and telehealth relations. Separately, DEA conducts audits and inspections for compliance to controlled substance regulations.  

Types of Pharmacy Audits


Common types of PBM audits include desk audits; on-site audits; invoice audits; and prescription audits. Irrespective of the type of PBM audit, all interactions with PBMs should be taken extremely seriously and can lead to severe consequences if not handled appropriately. For example, there has been a sharp increase in the federal prosecution of pharmacists for audit-related conduct, including answering PBM questions incorrectly. Accordingly, pharmacies should consider using outside audit counsel to avoid these pitfalls.

Preparing for Pharmacy Audits


Pharmacies can take various steps to prepare to meet PBM audits, including routine self-audits. In fact, the government publishes comprehensive guidance and a checklist to assist pharmacies in their audit planning, including self-audits around prescribing practices, controlled substance management, invoice management, and billing practices. If you need assistance designing or implementing an audit protection plan, please do not hesitate to contact us.

Defending Pharmacy Audits


Defending against a PBM audit requires comprehensive knowledge of the rights, responsibilities, and intricacies of pharmacies and their laws and regulations.  If your pharmacy has been identified for a PBM audit, there are a number of potential defenses available to you. The first defense against a PBM audit is to be proactive, and audit planning can lessen the chance of unfavorable findings. That said, it is often necessary to involve an attorney to hold PBMs to their obligations under law and provider agreements. For this reason, national audit services and pharmacy audit consultants are often ineffective.

Pharmacy Audit Appeals


Audit discrepancies and findings can be appealed based on the specific procedures outlined in the provider manuals. It is important to follow these requirements exactly, within the timeframes established, or your appeal rights could be lost and further review denied. In an appeal, it is critically important to make a complete record of why the audit findings or sanctions should be reversed, including through documentation, legal arguments, and corrective actions, if any. Depending on the outcome of the appeal, you may have further legal recourse against the PBM.

Potential Consequences of Pharmacy Audits

PBM audits can have severe repercussions depending on the results of the pharmacy audit, including recoupments, network sanctions, and criminal, civil and administrative investigations involving jail time, significant fines, and license revocation or exclusion. We publish a 10-part PBM Audit Guide that discusses the overlap between PBM audits and government investigations and how to successfully manage audit risk. This resource is complimentary to subscribers HERE.

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Health Law Alliance

Book a Free Consultation

We hold government investigators accountable and protect your rights throughout the healthcare fraud defense process. Do not wait until your reputation or livelihood is jeopardized. Schedule a free consultation now to discuss your case and explore your options.